How do I connect WhatsApp Business to Jaxl?

Through embedded signup inside the Jaxl dashboard — you authorize your WhatsApp Business account and the connection is live, without visiting a separate provider portal.

Can my whole team use one WhatsApp number?

Yes — conversations are shared across the team with role-based access, and every reply is logged on the customer's unified profile beside their calls.

Does WhatsApp work with the calling campaigns?

Yes — teams pair them: an AI call confirms or qualifies, and WhatsApp carries the follow-up (links, payment details, confirmations) in the same customer thread.

WhatsApp Business Integration

Jaxl + WhatsApp Business

Connect WhatsApp Business with embedded signup and run WhatsApp, SMS, and calls from one dashboard — one customer, one thread, full history.

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Setup

Connected in Minutes

The WhatsApp Business Platform lets businesses message customers on WhatsApp at scale.

Embedded signup

Connect your WhatsApp Business account right inside Jaxl — no separate BSP portal juggling.

One inbox

WhatsApp conversations land next to calls, SMS, and email on the same customer profile.

Message with context

Agents reply seeing the customer's full call and order history — not a cold thread.

What You Get

WhatsApp Business + Jaxl, Together

WhatsApp Business connection via embedded signup

Unified inbox: WhatsApp + SMS + email + call history per customer

Internal private notes alongside customer conversations

Team-wide access with role-based permissions

Combine with AI calling campaigns for call-plus-message journeys

AI Handles the Calls Your Team Can't

Every integration feeds the same engine: a 24×7 AI receptionist for inbound and campaign agents for outbound — with your WhatsApp Business data as context.

Meet the AI Receptionist

FAQ

WhatsApp Business Integration: Common Questions

Connect WhatsApp Business This Week

7-day free trial on every number — integrations included, no add-on fees.